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Paladins FAQ

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Paladins FAQ


How long has Paladins been in Open Beta?

Paladins has been in Open Beta on PC and Mac since September 2016. Paladins entered Open Beta on Xbox One and Playstation 4 in May 2017.

Will my progress reset after Beta?

No, all progress will carry over upon release.

How do I receive exlusive Twitch items and stream drops?

Link your Hi-Rez and Twitch accounts here:
Then watch Paladins live streams on Twitch during special events for a chance to get free Crystals, Radiant Chests and more.

How do I unlock the Soldier+ Victor collection?

Playstation Plus members can unlock the Solider+ Victor collection free of charge on Playstation 4. If your Hi-Rez account is linked to your PSN account, the collection will also unlock on your PC or Mac Paladins account.

Can I copy my purchases and progress from my PC account to my console account?

Information regarding the Paladins PC to Console Account Copy process can be found here:  

How do I link my PC account to my console account? I want to unlock the free Androxus X collection/Androxus Stage 4 collection.

Just visit the respective account linking page for more information:
Xbox One:
Playstation 4:

What platforms can I play Paladins on?

Paladins is currently available on PC, Mac, Playstation 4 and Xbox One. Please follow us for future platform announcements.

I'm having problems installing the game. Is  there someone who can help me?

Yes! If you are having issues, please submit a Support Ticket. There also might be an answer to your question in the Knowledge Base or on the Official Paladins Forums.

What are the requirements to play Paladins on PC/Mac?

The system requirements for PC can be found here.
The system requirements for Mac can be found here.

How to get the awesome Team Fortress 2 skin? and is this legal?

You can unlock the Team Fortress 2 Barik skin for FREE by winning 5 games as Barik while playing via the Steam game client (it's that easy!). And yes, we asked Valve first.

I have a great idea to make Paladins a better game. How can I tell you about it?

Hi-Rez Studios is an extremely customer-focused company, and we love to hear all of your great ideas! Please share your thoughts on the Official Paladins Forums. The Paladins Subreddit is not run by Hi-Rez Studios, but we are known to lurk there as well.

I want to stream myself playing Paladins on Twitch or post videos on Youtube. Can I do that?

A thousand times YES. Streaming, recording, and broadcasting of Paladins is not just allowed - it's encouraged!

Where can I find out more about Paladins esports?

Paladins esports is a rapidly growing global competitive scene. To find out more about how you can get involved or to learn about upcoming matches, please visit PaladinsWorld or our Official Forums. All competitive matches of Paladins are streamed on Twitch!

How often do you guys release new content?

Every 2 weeks, sometimes sooner, new content is added or changed in Paladins. We announce these changes on our Twitch channel, and we also post all of the changes on our blog. To stay up to date with the most current information, please follow us on Twitter.

How do I play competitive mode?

To play competitive mode, you must have 12 Champions at Mastery Level 4.

I just started playing Paladins. Am I playing against real people?

You will start playing against other human players when you reach Level 5. You can always play against bots in Training mode.

Do you guys give away any free skins or items?

In addition to regular giveaways on Twitter, you can claim a few free items by following our social media channels!



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